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Chorley Golf Club

Dear Member,

Thank you for following the link to this survey. You possibly filled in our members' survey a year ago. If so we thank you for your efforts. As we said before, we are constantly striving to improve the facilities and services that we offer to you, our members. There have been many changes since last year's survey, many as a result of what you told us. Again we need your feedback about what we are doing. To that end, we would be most grateful if you would spend a few minutes completing this questionnaire. In some cases we have asked you to choose from a list of specific answers; in others we have given you room to give your comments in your own words. This feedback is very important to us in deciding our future actions.

Thanks,

The Board of Chorley Golf Club Ltd 

 

Recent new members

Quality of golf course
Socialise/meet new friends
Friends/family are members
Business
Affordability
Exclusivity
Other

Exceeding my expectations
Meeting my expectations
Barely meeting my expectations
Not meeting my expectations

Your playing details

More than twice a week
About once or twice a week
About once a fortnight
About once a month
Less than once a month


More than twice a week
About once or twice a week
About once a fortnight
About once a month
Less than once a month


Every week
Once a fortnight
Once a month
Less than once a month


Once or twice a week
Once a fortnight
Once a month
less than once a month


Too frequent
Not frequent enough
About right


More varied formats
More 9-hole competitions
more mixed competitions
Other (please specify)

Bookable member tee times

At the moment, members do not need to book tee times outside weekend competitions; they just turn up take their turn to tee off. How would you feel about booking tee times outside weekend competitions, which would take precedence over anyone waiting to play?
Totally in favour
Generally in favour
Neither in favour nor against
Generally against
Totally against


Totally in favour
Generally in favour
Neither in favour nor against
Generally against
Totally against

Visitors

As a golf club we have to try to balance what we do for our fee-paying members with what we do to attract revenue from visitors. We value your feedback on this subject.

Visitors are necessary to keep members' annual fees lower
There too many visitors at CGC
Overall, visitors are a good thing
Overall, visitors are a bad thing

Your opinions of the course

When answering questions about aspects of the course, please try to take an average of what you have experienced allowing for incessant rain that makes the course muddy and long dry spells that make the fairways bone-hard.

How do rate the following?

 

Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor

Difficulty

Golf's handicap system means that the concepts of "easy" and "difficult" are relative to one's handicap. If you consistently find the course easy and consistently score well, your handicap reduces until you no longer find it easy. However you can compare how well you score here compared to how well you do another course (bearing in mind that you may not be as familiar witn the other course). You also may be able to gauge how well visitors do here compared to at their own course.

In addition, the difficulty may be related to a player's handicap. Our course layout may be more difficult for a high-handicapper than a low-handicapper (or vice versa).

In this section we want you opinion of the difficulty of our course bearing in mind the points above. We have also asked for your current handicap so we can analyse if the results are affected.

Much too easy
A bit too easy
Just right
A bit too difficult
Much too difficult
Category 1 (0 to 5)
Category 2 (6 to 12)
Category 3 (13 to 20)
Category 4 (21 to 28)
Category 5 (29 to 36)

Slow play

3 hours 50 mins
4 hours
4 hours 10 mins
4 hours 20 mins
Not really a problem at all
A small but acceptable problem
A big problem

The Clubhouse

In the last 6 months the downstairs dining room has been upgraded with the introduction of the 1897 bar/dining area that leads out onto a patio. Please say what you think of this area.  A brief explanation of your rating would be helpful.

We have also now employed our own caterer with a view to improving the opening hours and food offering. Please comment how you have found the catering: Very good
Good
Average
Poor
With these two improvements in mind, have you used these clubhouse facilities in the last 6 months: More than last year
About the same as last year
Less than last year
Almost every day
About twice a week
More than twice a week
About once a week
About once a fortnight
About once a month
Less than once a month

How do you rate the following parts of the building? (if not important to you, please leave blank)

 

Very Good
Good
Average
Poor
Very good
Good
Average
Poor
Very Good
Good
Average
Poor
Very good
Good
Average
Poor
Men's
Ladies'
Very Good
Good
Average
Poor
Men's
Ladies'
Very Good
Good
Average
Poor
Very Good
Good
Average
Poor
Very Good
Good
Average
Poor
Very good
Good
Average
Poor

Social Events

None
One
Two
Three
Four
5 to 7
8 or more
Tribute Act
Dinner/Dance
Pop/rock music artist/group
Barbecue/Picnic
Quiz
Comedian
Race night/Casino night
Food-themed evening

Professionals

How do you rate the services/Pro Shop

 

Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Very good
Good
Average
Poor
Never
Less than three times
three to five times
Six or more times

General Comments



Club Management

At the moment, the Golf Club is managed almost entirely by volunteers; the Board of Directors and the various committees are made up of club members who freely give up their time and use whatever expertise they have (often gained in their working lives) to keep the club functioning in a sound financial state for the benefit of its members. Some clubs have a slightly different model in which they still use the expertise of volunteer members but they also have a salaried person, usually called a General Manager, who is charged with the overall management of the Club.

A general manager would inevitably be an additional cost to the club so he/she would  have bring additional income from some source, so something would have to change from present.

I want to emphasise the Board has no plans for a General Manager and has not even discussed how this would work in practice. Nevertheless we would be interested to know if any member has experienced this type of structure or what the thoughts of the members are about this.

Please give your thoughts in the text box below:








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